Confused by similar fireplace listings online? Learn how to identify genuine Moda Living products and why buying direct guarantees quality, service, and peace of mind.
Why You Should Always Buy Direct from Moda Living
Choosing the right electric fireplace is about more than price. It’s about authenticity, safety, service and long-term support. Buying direct from Moda Living ensures you receive genuine products backed by our team and our Sydney showroom.
What “Buy Direct” Means
- Authentic products: Only items purchased from modaliving.com.au or our showroom are genuine Moda Living products.
- Expert customer service: Real advice before you buy and real people to help after you buy.
- Reliable warranty: Your warranty is registered and supported directly by Moda Living.
- Parts & support: Access to spare parts, troubleshooting and ongoing care.
- Showroom experience: See flame effects, finishes and sizes in person for confident decisions.
Why It Matters
When you buy direct, you avoid common issues like unclear specifications, inconsistent after-sales service, and unverified claims. You also get transparent information about installation needs, power, heat settings, app control and safety features.
About Lookalike Listings
From time to time, some online stores may use similar product names or descriptions to those used by Moda Living. These items are not associated with us. One example customers ask about is “Always Direct.” Moda Living and Always Direct are separate companies, and products sold by Always Direct are not Moda Living products. If you’re ever unsure, please contact us and we’ll help verify authenticity before you purchase.
How to Confirm You’re Buying a Genuine Moda Living Product
- Check the website URL: Our official site is modaliving.com.au.
- Look for our branding: Genuine products and packaging carry Moda Living branding and documentation.
- Ask about support: Genuine products include direct access to Moda Living customer service.
- Visit our showroom: See and compare models in person for complete peace of mind.
What You Get When You Buy Direct
- Clear specs, no guesswork: Accurate sizing, power requirements, and feature sets.
- Quality assurance: Products are checked against our standards before dispatch.
- Dependable warranty: Registered directly with Moda Living for smooth claims if ever needed.
- Real advice: Styling tips, placement guidance and flame effect demos in our showroom.
Frequently Asked Questions
Are Moda Living fireplaces the same as those sold by Always Direct?
No. Moda Living and Always Direct are separate companies. Products sold by Always Direct are not affiliated with Moda Living. To ensure you purchase a genuine Moda Living product, buy from modaliving.com.au or visit our Sydney showroom.
Can I get after-sales help if I didn’t buy direct?
We’re happy to help with general guidance, but full warranty and parts support apply to genuine Moda Living products purchased directly from us.
Why is a showroom important?
Seeing models in person helps you compare flame realism, media sets, finishes and sizes, so you choose once and choose right.
Visit Us or Shop Online
Always Buy Direct. Explore genuine electric fireplaces at modaliving.com.au or visit our Sydney showroom for personalised assistance.
Visit Our Sydney Showroom
See our full range of genuine electric fireplaces in person and experience the Moda Living difference.
U8/17 Stanton Road, Seven Hills, NSW 2147
Shop Fireplaces🔗 Learn more about authenticity: Visit our Always Buy Direct page to see how to identify genuine Moda Living fireplaces.
