Cancellation Policy

Cancellation Policy

 

1. You may cancel all or part of an order before it reaches the dispatch processing stage and we will refund in the amount you paid for the products (including shipping, assuming there are no other products remaining on the order to be shipped).

2. Cancellation or changes can be made after dispatch under the condition that you are responsible for the shipping costs irrespective of any free, discounted or any other type of shipping promotion that may have been applicable at the time of your order. This includes any costs you incur for us shipping the product to you in the first place and the cost of shipping the product back to us.

3. Products described as 'made to order' cannot be cancelled under any circumstances.