Frequently Asked Questions

Electric fireplaces are an alternative option in many urban areas where more strict environmental regulations regarding gas and wood fireplaces are being implemented or where customers live within units/apartments that do not allow venting to be installed. Electric fireplaces provide the comfort, ambience, and warmth of a traditional wood or gas-fuelled fireplace; but ventless, and without the need for gas lines.

Electric fireplaces use electricity to generate heat and create a realistic flame effect. They typically have a heating element that warms the air, and a fan that circulates the warm air in the room. The flame effect is created using LED lights and a reflective surface.

Yes, our electric fireplaces are considered energy-efficient because they convert nearly all the electricity they consume into heat. However, energy efficiency can vary based on the specific model and usage.

The cost to run an electric fireplace depends on the local electricity rates and the power consumption of the specific model. Generally, electric fireplaces consume between 750 and 1500 watts. You can calculate the cost by multiplying the wattage by the number of hours you use the fireplace and the electricity rate.

Electric fireplaces can effectively heat small to medium-sized rooms, typically providing supplemental heat for spaces up to 200-300 square feet. However, their heating capacity may not be sufficient for large or poorly insulated spaces.

No, electric fireplaces require very little maintenance compared to traditional wood-burning or gas fireplaces. They do not produce ash, soot, or other byproducts that need cleaning. However, it is recommended to periodically clean the exterior and inspect the unit for any signs of wear or damage.

Electric fireplaces are generally safe to use because they do not produce open flames or harmful emissions. They are a good option for households with children or pets. However, it is essential to follow the manufacturer's guidelines for installation, use, and maintenance to ensure safety.

Yes, most electric fireplaces allow you to use the flame effect without heat, creating a cozy ambiance without raising the room temperature. This feature is especially useful during warmer months when you still want the visual appeal of a fireplace without additional heat.

Electric fireplaces are relatively easy to install, as they do not require venting or a chimney. Wall-mounted and freestanding models can be installed almost anywhere with access to a standard electrical outlet. Fireplace inserts may require some basic tools and skills to fit into an existing fireplace opening.

The lifespan of an electric fireplace varies depending on factors like usage, maintenance, and build quality. With proper care and moderate use, an electric fireplace can last for many years, typically between 10-20 years.

Our electric fireplaces come with adjustable flame effects, colours, and brightness levels. Most models also have interchangeable decorative elements that allow you to customize the appearance to suit your decor and personal preferences.

Although the fireplace emits heat, the fireplace itself and the glass face do not heat up. The heater produces heat outside of the display case, so if you touch your fireplace box or glass, you won’t burn yourself.

Yes, you can usually place a TV or other electronics above an electric fireplace, as they produce minimal heat compared to traditional fireplaces. However, it is essential to follow the manufacturer's recommendations regarding minimum clearance requirements and use a heat-resistant barrier if necessary.

Electric fireplaces can produce some noise due to the fan and the mechanical components responsible for the flame effect. However, all our models are designed to operate quietly, and the noise level is usually not disruptive.

All our electric fireplaces can be plugged into a standard 230V electrical outlet and do not require a dedicated circuit. However, if you have other high-wattage appliances on the same circuit, it may be necessary to install a dedicated circuit to prevent overloading and tripping the breaker.

Yes, electric fireplaces are an excellent option for apartments, condos, or rental properties because they do not require venting or permanent installation. They are also safe and easy to maintain, making them a suitable choice for renters and homeowners alike.

Electric fireplaces are generally considered environmentally friendly because they do not produce emissions or consume wood, which can contribute to deforestation. However, the environmental impact also depends on the source of the electricity used to power the fireplace. If the electricity is generated from renewable sources, the environmental impact is lower than that of traditional fireplaces.

Most electric fireplaces are designed for indoor use only. However, there are some models specifically designed for outdoor use, featuring weather-resistant materials and construction. Be sure to choose an outdoor-rated electric fireplace if you plan to use it outside.

All our electric fireplaces come with a remote control that allows you to turn the unit on or off, adjust the heat settings, and control the flame effects from a distance. Some models may also offer additional features, such as a timer or thermostat control.

Electric fireplaces are generally intended to provide supplemental heat rather than serve as a primary heat source. While they can effectively warm small to medium-sized rooms, they may not be sufficient for heating large or poorly insulated spaces. For a primary heat source, consider alternative heating options like central heating or energy-efficient space heaters.

Yes, electric fireplace inserts can be installed in existing non-functioning wood-burning or gas fireplaces. These inserts are designed to fit into the existing opening and can provide a more energy-efficient and low-maintenance alternative to traditional fireplaces. Be sure to measure your fireplace opening carefully and choose an insert that fits the dimensions.

In most cases, professional installation is not necessary for electric fireplaces. Wall-mounted and freestanding models typically require only basic tools and skills, while fireplace inserts may need some additional adjustments to fit into an existing fireplace opening. However, if you are unsure about the installation process or have specific concerns, it's a good idea to consult a professional to ensure a safe and proper installation.  

Yes, most electric fireplaces can be placed on carpet or a rug. However, it is essential to ensure the fireplace is stable and properly leveled to prevent any potential hazards. Always follow the manufacturer's guidelines for installation and usage.

Electric fireplaces do not produce fumes or odors like traditional wood-burning or gas fireplaces since they do not burn fuel. However, a new electric fireplace may emit a slight smell during the first few uses due to the heating element and manufacturing residues. This smell should dissipate after a short period of use.

Yes, electric fireplaces are suitable for use in bedrooms. They provide supplemental heat and a cozy ambience without the risks associated with open flames or harmful emissions. Ensure that the fireplace is properly installed and follow the manufacturer's guidelines for usage and safety.