Moda Living Care Plan: Extend Your Warranty for Peace of Mind

Extended Warranty Program

Extend your peace of mind with our Customer Care Plan. This program provides additional protection beyond the standard manufacturer’s warranty, helping to keep your product in excellent condition for longer.

Why Choose Our Customer Care Plan?

Enjoy extended protection beyond the standard warranty, with simple support and easy access to replacement parts.

• Extended parts warranty for added protection
• Hassle-free access to replacement parts
• Easy-to-follow instructions for part replacement
• Dedicated customer support when you need assistance

Note: This plan covers replacement parts for electric fireplaces and outdoor furniture only. On-site service is not included.

Coverage and Benefits

Electric Fireplaces & Outdoor Furniture

• Warranty covers all damaged parts, excluding on-site service
• Sydney customers can visit our Seven Hills warehouse for free repairs
• For customers outside Sydney, replacement parts and instructions will be provided
• Most parts are simple to replace, with guidance from our team
• Electrical components must be installed by a licensed electrician

Warranty Duration

• 1-Year Care Plan Extended Warranty: Begins after the standard warranty expires
• Example:
  • A 1-year fireplace warranty extends to 2 years
  • A 3-year outdoor furniture warranty extends to 4 years

Important Notes

• The Care Plan begins after the standard warranty period ends
• Must be purchased with the product or within 30 days of purchase
• Applies to private household use only
• The plan is non-transferable
• Please review the full Terms & Conditions before purchase